Cancellation or plan change

From WaFloW.ai, you can cancel your subscription or change your plan at any time, depending on the needs of your business or agency.

This document explains how to do it, what happens after cancellation, and what you need to keep in mind.


Change plans #

You can change your plan at any time if you need to:

  • More subaccounts.
  • More WhatsApp devices.
  • Access to advanced features.
  • Scale with more customers.

How to change your plan #

  1. Log in to your WaFloW.ai account.
  2. Go to Subscription and Billing.
  3. Select the option to change your plan.
  4. Select the new plan and confirm.

The change will be applied according to the terms and conditions of the selected plan.


Unsubscribe #

If you decide to cancel your subscription:

  • You can do this in the Subscription and Billing section.
  • Cancellation stops automatic renewal.
  • No future charges will be made.

Access can be maintained until the end of the contracted period.


What happens after cancellation #

After the cancellation:

  • The account will no longer be automatically renewed.
  • Access may be restricted at the end of the active period.
  • Devices may be disconnected once the subscription expires.
  • Data is not deleted immediately.

This allows you to make decisions calmly without abruptly losing information.


Recommendations before canceling #

Before canceling, consider:

  • Switch to a lower-priced plan.
  • Reduce subaccounts or devices.
  • Contact support if you have any questions.

Sometimes, a plan adjustment is sufficient.


Refunds and returns #

WaFloW.ai applies its payment and refund policy in accordance with the terms of service.

Recommendation:

  • Review the current policy before canceling.
  • Please contact support if you have specific questions.

Summary #

From the subscription management section, you can:

  • Easily switch plans.
  • Cancel automatic renewal.
  • Maintain complete control over your account.
  • Adjust WaFloW.ai to your business phase.

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Updated on 26 de January de 2026