From WaFloW.ai, you can update your billing information and payment method at any time to ensure that your subscription is renewed correctly and to avoid service interruptions.
This document explains how and when to update this information.
When is it necessary to update billing information? #
It is advisable to update your information when:
- You change cards.
- The current card is about to expire.
- You have had a failed payment.
- The business's tax information changes.
- You want to use a different payment method.
Keeping this information up to date prevents unnecessary blockages.
Where to update billing information #
To modify your information:
- Log in to your WaFloW.ai account.
- Go to the Subscription and Billing section.
- Find the billing information or payment method option.
From there, you can make the necessary changes.
What data can be updated #
Depending on the configuration, you can update:
- Payment method (card).
- Data associated with billing.
- Payee information.
Changes are applied immediately once saved.
What happens after updating the data #
- The new payment method will be used for future renewals.
- If there was a pending payment, it may be automatically retried.
- No access or settings are lost.
Updating your information does not affect the functioning of your account.
Common errors when updating data #
- Entering incorrect card details.
- Using an expired card.
- Failure to save changes correctly.
If a payment fails again, check the details or contact your bank.
Best practices #
- Review the data before the renewal date.
- Update your card in advance if it is about to expire.
- Use a dedicated card for SaaS services.
- Check the payment status after the change.
Summary #
Updating your billing information allows you to:
- Avoid failed payments.
- Keep your subscription active.
- Ensure continuity of service.
- Reduce billing incidents.