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Force delivery by a specific number (#WA#ID)

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WaFloW.ai allows you to manually force which WhatsApp number a message will be sent from, using a direct command within the message text.

This functionality has the highest priority within the sending hierarchy.

What is manual forcing? #

Manual forcing allows you to explicitly tell WaFloW.ai which device to use to send a message, ignoring any other rules (tags, favorites, or automatic).

It is a direct instruction to the system.

Command syntax #

The command structure is:

#WA#ID

Where:

  • WA identifies the WhatsApp system.
  • ID is the numerical identifier of the device.

Example:

#WA#3
Hola, te escribo para confirmar tu cita.

👉 The message will be sent from the device with the ID. 3.

Where the command is used #

The command #WA#ID is written:

  • Within the message sent from GoHighLevel.
  • In any manual or automated message.

It can be used both in messages written by a user and in workflows.

How the message is processed #

When WaFloW.ai detects the command:

  1. Identify the correct device.
  2. Send the message from that number.
  3. Delete the command from the final text.

The contact does not see the command.

When to use manual forcing #

Recommended cases:

  • Very specific, timely messages.
  • Advanced support cases.
  • Controlled tests.
  • Exceptional flows.

It is a tool for absolute control, not for mass use.

When NOT to use manual forcing #

Avoid using it when:

  • You want automatic continuity.
  • The automatic tag already solves the problem.
  • You don't need fine control.

Using it excessively breaks the natural logic of the system.

Common mistakes #

  • ❌ Using an ID that does not exist.
  • ❌ Force all messages unnecessarily.
  • ❌ Forgetting to remove the command in bulk streams.
  • ❌ Thinking that the contact will see the command.

Best practices #

  • Use the command only when necessary.
  • Internally documents device IDs.
  • Combine it with the general hierarchy, don't replace it.
  • Always test before using in production.

Summary #

The command #WA#ID allows you to:

  • Force delivery by a specific number.
  • Have full control over the output device.
  • Highest priority within the system.

Used correctly, it is a very powerful tool.

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Updated on 26 de January de 2026