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Introduction to advanced messaging in WaFloW.ai

Table Of Contents

WaFloW.ai allows you to send advanced, personalized messages directly from GoHighLevel using a simple command structure integrated into the message text.

These messages allow you to go far beyond plain text and create interactive experiences within WhatsApp.

What are advanced messages? #

Advanced messages are WhatsApp messages that include:

  • Interactive buttons.
  • Header images.
  • Direct actions (visit website, call, copy code).
  • Quick responses.
  • More dynamic and professional behaviors.

All of this is defined directly in the message, without the need for code or external integrations.

Where are these messages used? #

Advanced messages are used:

  • From manual messages in GoHighLevel.
  • Within automated workflows.
  • In sales, support, or follow-up flows.

The user writes the message with the corresponding structure, and WaFloW.ai takes care of the rest.

What problem do they solve? #

No advanced messages:

  • The conversations are text only.
  • There is more friction for the user.
  • More messages are required to guide an action.

With advanced messages:

  • The contact can interact with a click.
  • Ambiguous responses are reduced.
  • The conversion is accelerating.
  • The user experience is improved.

What kind of advanced messages can you create? #

With WaFloW.ai, you can create:

  • Messages with quick reply buttons.
  • Messages with link buttons.
  • Messages with call buttons.
  • Messages with buttons to copy codes.
  • Messages with featured images.

Each type is explained in specific documents.

How it works on a technical level (without complications) #

The operation is simple:

  1. You write the message with a specific structure.
  2. WaFloW.ai detects the command.
  3. Process the content.
  4. Send the rich message to WhatsApp.
  5. The contact sees an interactive message.

The command is not visible to the end contact.

Who should use advanced messaging? #

They are especially useful for:

  • Sales.
  • Support.
  • Confirmations.
  • Surveys.
  • Promotions.
  • Follow-ups.

They are not mandatory, but they make a big difference in results.

General best practices #

  • Use advanced messages when they add value.
  • Don't overload it with too many buttons.
  • Be clear in your texts.
  • Always test before using in production.

Summary #

Advanced messages in WaFloW.ai allow you to:

  • Create interactive experiences.
  • Guide actions with a single click.
  • Improve conversion and clarity.
  • Send professional messages without code.

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Updated on 26 de January de 2026